Repost from IBM Social Business Insights Blog: Video captioning (Part 1 of 2): Win/Win for accessibility and search engine optimization (SEO)

IBM Social Business Insights blog logo
Redbooks Thought Leader logoEarlier this year I started blogging for the IBM Social Business Insights blog as part of a team of IBM Redbook Thought Leaders. I'll be reposting those blog posts here on my personal blog. Video captioning (Part 1 of 2): Win/Win for accessibility and search engine optimization (SEO) was originally published on August 7, 2012, and is owned by IBM. I recommend checking out the IBM Social Business Insights blog for some compelling and though-provoking content.

Video captioning (Part 1 of 2): Win/Win for accessibility and search engine optimization (SEO) 

By Holly Nielsen, Social Media Manager and Webmaster, Human Ability and Accessibility 

In this two-part series, we’ll look at the exploding growth of Internet video, and how captioning your videos can make them search engine friendly and available to more potential customers.

Let’s face it. We’re becoming a world that documents our every waking moment with video, and shares that video with our social networks.

Video started out as a medium that only the professionals could afford and had the skill to use. Technology evolved – shrinking in size and cost so that every smartphone and most cell phones now include a video camera, and we’re all amateur videographers.  
Amateur videographer using a camera

Who’s watching web videos?

Not only are we creating video content, but we’re watching it too, all over the world. A few examples:

  • Pew Research Center reports that “More online Americans are using video-sharing sites and they are doing so more frequently. As of May 2011, 71% of online adults reported watching videos on a video-sharing site such as YouTube or Vimeo.”
  • comScore, Inc. noted in 2011 that Internet users in Germany, Turkey, Spain, and the UK watch an average of at least 30 minutes a day of online video.
  • An article by Forbes about the explosion of online video in Latin America reported that in "March 2011, more than 80% of all Internet users in Brazil, Mexico, Argentina, and Chile watched online video;" in fact, 4 out of 5 users watched an average of 8 to 11 hours of online video during that month.
YouTube is the world’s largest video repository, and as of July 10, 2012, the latest statistics were remarkable:
  • 72 hours of video are uploaded to YouTube every minute
  • Over 800 million unique users visit YouTube each month
  • Over 3 billion hours of video are watched each month on YouTube
  • In 2011, YouTube had more than 1 trillion views or almost 140 views for every person on Earth

Businesses are embracing video

Businesses, both business to business (B2B) and business to consumer (B2C), have jumped on the video bandwagon, with good reason.

According to an article on Business2Community, watching a video can have an impact on the bottom line of your business, especially as high-level executives flock to video channels:
  • According to, a majority of business people surveyed by Forbes in October 2010 said they watched more video currently compared to the previous year.
  • Virtually 60% of respondents said they would watch video prior to reading text on the same webpage, and 22% said they generally liked watching video more than browsing text for examining business information.
  • 75% of all executives said they watched work-related videos on business websites at least once a week, and more than 50% use YouTube to watch those videos.
  • 65% of U.S. executives surveyed by Forbes in October 2010 visit a vendor’s website after viewing a work-related online video.
  • 53% conducted a search for a vendor, product, or service for more information and 42% made a business-related purchase.
Invodo has collected a plethora of statistics supporting how video drives conversion and traffic for retailers, including these:
  • 52% of consumers say that watching product videos makes them more confident in their online purchase decisions. When a video is information-intensive, 66% of consumers will watch the video two or more times. (Internet Retailer, 2012)
  • Product videos play a key role in consumer purchase decisions, citing a 9x increase in retail video views at the start of the 2011 holiday season. (MediaPost, 2012)
  • Visitors who view product videos are 85% more likely to buy than visitors who do not. (Internet Retailer, April 2010)
  • Retail site visitors who view video stay two minutes longer on average and are 64% more likely to purchase than other site visitors. (Comscore, August 2010)
So now that we’ve confirmed that the use of video as a communication medium will continue to grow, we’ll look at where accessibility and SEO intersect when it comes to videos, part 2 of this two-part series.

Grey Poupon Mustard and Exclusivity: Reversing "Like" Mania on Facebook

You knew it was coming, right? Someone was going to reverse the constant cattle drive for Facebook brand pages to get any and all likes, regardless of value, and become an exclusive social networking destination.

According to one of my favorite fun and snarky news sources, Adrants, "The [Grey Poupon] campaign, developed by Crispin Porter + Bogusky, will employ an algorithm that will search and judge users' profiles based on their proper use of grammar, art taste, restaurant-check ins, books read, movie selections and other indicators of "classy." If the algorithm detects poor taste in music or TXT speak, for example, they could be rejected for membership. Those who do not qualify, will have their Like rescinded and asked to refine their profile before trying again."

"Those who "cut the mustard" so to speak will be invited to take part in the chance to win prizes and a Grey Poupon-approved "classy" badge they can post on their profile."

 Take a look at the Grey Poupon Facebook Timeline photo.
Screenshot of Grey Poupon Facebook timeline photo showing the Becoming a Member and Member Only modules
Notice the Become a Member/Application and The Society/Members Only modules.  When you click through to the Application page, it states, "Only applicants with the most discerning palates will be admitted. Those whose applications are declined will have their LIKE rescinded."

Okay, I did it. I applied. After giving the usual app permissions to access and use my info, etc, etc, it actually shows a ranking of my number of friends, education, musical taste, and an example of my grammar usage in a charming and fun little program. And whew, I made it!

My acceptance post into "The Society of Good Taste".
I'd vote this campaign an A+. I just finished a book club book called, "Mistakes Were Made (but Not by Me)" by Carol Tavris and Elliot Aronson, which confirms what most of us already knew — if you have to work harder for something you'll value it more.

And we all know that the Gold Rush for fans and followers and Likes is a heady rush, but ultimately, engaging with one good prospect is better than attracting 1000 indiscriminate followers. I think we can count on seeing a lot more of these types of differentiation programs to drive prospect nuturing and customer conversion now that Facebook has passed the 950 million fan mark (as of September 2012). And eventually the other social media channels will follow suit.

So did you cut the mustard? What's your score? Inquiring minds want to know. :-)